FAQs

What is the return policy?
- Form to be filled out and accompanied by photos of the damaged product; our staff will review the claim and respond promptly.
What are the shipping options?
- Your product will be shipped directly to your desired address via UPS.
When will I receive my order?
- Products will typically ship from Patriot Creative to your address within 10-12 business days of the order being placed. Transit time is in addition to the 10-12 business days.
Where are you located?
- Cincinnati, OH
Am I able to clean the surface of my print?
- You should not use any type of cleaning product on these prints. if you need to clean any portion of them we recommend using a very soft towel that has been dampened with water only.
How do I place a custom size that is not listed?
- Under the “Contact Us” tab you will fill out the necessary information and we will reach out to you to discuss your specific need and provide you with pricing.
How long have you been in the printing business? Since 1991.
Do I need a frame for these prints?
- No, these prints are designed with a sleek modern look and a frame is not required or recommended.